Last updated: 21 July 2025.
We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.
If you’re looking to return or exchange your order, we offer refunds within return windows specified in the table below. You can return your product for store credit or a refund to the original payment method.
| Product/Service | Return Window |
| WordPress Hosting | 30 days |
| Professional Email (OX App Suite) | 30 days |
| SocialBee | 14 days |
Please note:
Return Process
To return an item, visit https://my.wpzee.com/submitticket.php and our support team will be happy to assist you with the next steps.
Refunds
Please allow at least 14 days from the receipt of your item/s for your return to be processed.
Questions
For questions relating to our returns policy, please contact us at [email protected]